Systems for Generating Capabilities¹

Systems refers to the assembly of all horizontal and vertical processes across the organization that enable it to implement its strategy.

One way to promote knowledge exchange is through communities of practice.

A second knowledge exchange approach is knowledge network mapping. This methodology and supporting technology identifies and tracks the organization-wide exchange of knowledge.

• KNETMAP Brochure [ Download pdf.]

• Intro to KNETMAP^TM Knowledge Network Mapping [ Download pdf.]

To fully leverage capability generation, any systems approach must be based on a comprehensive knowledge architecture  that provides a blueprint for how knowledge can be accessed and exchanged from anywhere.

• We provide professional services in corporate taxonomy design.

Continuity planning is really knowledge continuity management. Without knowledge continuity, no organization can be termed a learning organization, because no organization leaking knowledge (through retirement, employee turnover etc.) can maintain the essential knowledge base it needs to learn from its mistakes and build on its successes. We have a unique process for quickly identifying peer-evaluated expertise by querying the organization through email, and generating dynamic maps of subject matter experts. Following this, we recommend an appropriate plan for action.

• Case Study: Identifying Subject Matter Experts (SMEs) through Knowledge Network Mapping
  A Canadian federal department piloted peer-evaluated expertise identification and continuity planning with 379 of its IT staff. [ Download pdf.]

• Brochure: KNETMAP for Continuity Planning [ Download pdf.]

ValueNet^TMWorks
Developed by global practitioner Verna Allee, ValueNet^TMWorks is a new perspective on organizations and business relationships grounded in insights around intangibles, knowledge and complexity. It focuses on the key value exchanges that take place in business relationships and underscores the benefits of visualizing and interpreting stakeholder relationships as a whole system of dynamic value.

• Example: Manufacturer’s Value Exchange Network [ Download pdf.]
• Brochure: ValueNet^TMWorks [ Download pdf.]

¹Source: Saint-Onge and Armstrong, 2004. “The Conductive Organization: Building Beyond Sustainability”. Butterworth Heinemann